Client Onboarding Process

At ABK Creative, we aim to make the process of working with us smooth, clear, and enjoyable. Here’s how a typical project flows from first contact to final delivery.

1) Enquiry

You reach out via our Contact page or email alibakhakh03@gmail.com with details about your project. Please include the date, location, type of service, and any creative ideas or requirements.

2) Consultation & quote

We’ll review your request, discuss your goals, and recommend the best approach. You’ll receive a tailored quote outlining the services, deliverables, and costs.

3) Booking & deposit

To secure your date, we require a non-refundable retainer of 50% of the total fee. The remaining balance is due 7 days before the shoot (or on delivery for small jobs under £500).

4) Pre-production

We’ll plan the shoot, including any shot lists, location scouting, and coordination with your team or venue. For brand shoots or events, we may request logos, brand guidelines, or specific creative references.

5) Production day

We arrive on time with the agreed equipment and team, capture the required content, and adapt as needed to ensure the best results.

6) Post-production

We edit and process your content according to the agreed style and specifications. One main edit and one round of reasonable amendments are included.

7) Delivery

Final files are delivered digitally via a secure link or preferred method. Physical media or alternative formats can be provided upon request.

8) Aftercare

We keep an open line for follow-up support, additional edits, or future projects. We may also check in for feedback or permission to feature your project in our portfolio.