Privacy Policy

This Privacy Policy explains how ABK Creative (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website or book our services. We comply with UK GDPR and the Data Protection Act 2018.

1) Who we are

ABK Creative – Manchester/Liverpool based videography & photography. Contact: alibakhakh03@gmail.com.

2) What we collect

  • Identity & contact data (name, email, phone, company, social handles).
  • Project details (dates, locations, brief, deliverables, budgets).
  • Website data (IP address, device/browser info, pages viewed) via cookies or analytics if enabled.
  • Payment records (amounts, invoices, transaction IDs). We do not store card numbers.
  • Media you provide (logos, mood boards, scripts) and consent forms where relevant.

3) How we use your data (lawful bases)

  • Contract: to respond to enquiries, prepare quotes, deliver shoots and edits.
  • Legitimate interests: to run and improve our business, protect our work, and keep records.
  • Legal obligation: to meet tax/accounting requirements.
  • Consent: optional marketing emails; analytics/cookies where required. You can withdraw consent anytime.

4) Sharing your data

We may share data with trusted providers strictly as needed: hosting/email services, payment processors, delivery platforms (e.g., file transfer), subcontracted crew/editors under NDA, and accountants. We do not sell personal data.

5) International transfers

If services involve transfers outside the UK (e.g., cloud tools), we ensure appropriate safeguards (UK adequacy decisions or standard contractual clauses).

6) Retention

Project records are typically kept for 6 years for tax/legal reasons. Raw footage and project files may be archived or deleted per our workflow; long‑term storage is not guaranteed unless agreed in writing.

7) Your rights

  • Access, rectification, erasure, restriction, objection, and data portability.
  • Withdraw consent at any time where processing is based on consent.
  • Complain to the ICO (Information Commissioner’s Office) if you’re unhappy.

8) Cookies & analytics

See our Cookie Policy for details on optional analytics and ad cookies. You can change preferences via the cookie banner/settings if implemented.

9) Security

We use reasonable technical and organisational measures to protect data. No internet transmission is 100% secure; please share files via agreed methods only.

10) Updates

We may update this policy from time to time. The latest version will always appear on this page.